Warranty policy

Being agreed to our terms and conditions as stated under the warranty policy, Tribuz ensures that delivered products will be free from manufacturing defects and hassles in design and workmanship.

Warranty Period: The Warranty period begins with the delivery date of the Product in accordance with the Warranty duration for every product displayed on the product detail page with the complete product description.

Eligibility: This Warranty is non-transferable. For availing the warranty policy, you must have a valid invoice regards of the Product, as and when requested by us or our representative(s). Any changes or alterations made to the products post-order are not advisable as they may void the entire Warranty.

  1. In case of repairing any damaged Product under this Warranty policy, we will pick up the damaged Product from the address where such Product was delivered. After repairing, we will deliver the repaired Product back to the original delivery address as asked.

Exclusions: This Warranty will not cover the following types of damages:

I. defects identified due to inadequate maintenance of the product.

II. Mishandling, excessive loading and negligence in usage.

III. Wear and tear due to regular usage of the product.

IV. Any variations due to the natural characteristics of the materials used.

Henceforth, Tribuz’s decision shall be finalized based on the nature of the defect and the applicability of the Warranty.

Disclaimer: Tribuz will not be liable for any incidental, special or consequential damages, including loss of profits or revenues or any other costs or damages, in any circumstance, if it comes under a result of a breach of contract or warranty, tort or otherwise. This Warranty does not include:

(a) minor issues in the Product that widely meet design specifications or imperfections that do not materially alter the Product’s functionality; and

(b) claims to arise out of the Product’s dissimilarity with the images appearing on the Platform. You are required to satisfy yourself regarding the suitability of the Product before making any purchase.

Amendment: Tribuz reserves the right to modify or amend the terms and conditions herein due to change(s) in the availability of services, Products and/ or spare parts including the purposes of complying with applicable policies, rules, regulations and law, with or without notice.

Contact Us: If you are willing to claim a Warranty during the Warranty Period, please contact our customer support team at the details provided on the website, along with the invoice and Product details. Our executive team will assist you with the Warranty claim process.

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