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Shipping Policy

General terms of shipping & installation

  1. Any goods purchased through the official website of tribuz “www.tribuz.in” may be dispatched to registered courier locations within india.
  2. The time of delivery may vary subject to courier delivery services.
  3. If the damaged order cannot be repaired on the spot by team tribuz, a decision will be arrived at in 3 business days. the order will be repaired or replaced at the discretion of the management. in case of replacement, it will be considered as fresh order and all the fresh order policies will be applicable for this. for replacement time and delivery/shipping duration you are advised to get in touch with tribuz centralised customer care at 8800 80 6748 or mail us at hello@tribuz.in
  4. Proof of the order placed and identification proof of the recipient is mandatory at the time of delivery of the order. the recipient’s signature/thumb impression on the delivery challan provided by tribuz team shall be deemed as satisfactory acceptance of delivery and installation. no claims or requests for inspection or movement of orders will be accepted later.
  5. In case of non-availability of the recipient at the delivery site beyond a reasonable time, the shipment ordered will be returned back to tribuz warehouse. the charges of the return shipment & reshipping will be borne by the client.
  6. In case installation required for the product in that case installation charges will be inclusive in the cost of the product.
  7. Any queries or concerns relating to the shipping and delivery of products as per this policy may be directed by you to our customer support team who can be contacted at the below mentioned details: contact details: call us at 8800 80 6748 or mail us at hello@tribuz.in
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