In agreement with the terms and conditions enlisted under our shipping and installation policy, Tribuz ensures the delivered products will be free from manufacturing defects and hassles in design and workmanship during shipping and installation.
- Any Goods purchased through the official website of Tribuz “www.tribuz.in” will be dispatched to the registered courier locations across India.
- The delivery time varies with courier delivery services as per requested orders.
- If the damaged order cannot be repaired by team Tribuz, a final decision will be announced in 3 business days. The order will be repaired or replaced at the discretion of the management. In case of replacement, it will be considered as fresh order and all the fresh order policies will be applicable to this. For replacement and delivery/shipping duration, you are advised to get in touch with Tribuz Centralised Customer Care at 8800 80 6748 Or mail us at hello@tribuz.in
- Proof of the order placed and identification proof of the recipient is mandatory to keep on hand at the time of delivery of the order. The Recipient’s signature/thumb impression on the Delivery Challan provided by Tribuz Team shall be deemed as satisfactory acceptance of delivery and installation. However, no claims or requests for inspection or movement of orders will be accepted later.
- In case of the non-availability of the recipient at the delivery site beyond a reasonable time, the shipment ordered will be returned back to the Tribuz warehouse. The charges for the return shipment & reshipping will be borne by the client.
- In case the installation is required for the product, installation charges will be included in the cost of the product itself.
- Due to natural calamities or any unnatural conditions, the delivery may be delayed. Besides, it can also result in the cancellation of the order in accordance with the situation. This applies to all the confirmed and non-confirmed orders placed at the official website of Tribuz “www.tribuz.in“
- Any queries or concerns in terms of the shipping and delivery of Products according to this Policy will be directed to our customer support team who can be contacted at the below-mentioned details:
Contact Details: Call us at 8800 80 6748 or mail us at hello@tribuz.in